Privacy Policy

1. Introduction

Novara Labs (we, us, our) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services, including inquiry forms, scheduling tools, analytics, and related features.

By using our services or providing your information through our website, you agree to this Privacy Policy and our Terms and Conditions (where applicable).

2. Information We Collect

Contact Information

We may collect your name, email address, phone number, company name, and other details when you submit inquiry forms, book calls, request information, or otherwise provide it to us.

Communications Data

If you contact us or opt into communications, we may keep records of your preferences and our correspondence.

Usage and Device Information

We may use cookies, pixels, and analytics tools to collect information about how you use our website. This may include IP address, browser type, pages visited, and interaction data.

Inquiry and Service Data

If you request a scope, book a call, or use our services, we may collect details related to those interactions.

3. How We Use Your Information

We use your information to:

• Provide requested services and customer support
• Respond to inquiries and send confirmations or follow-ups
• Send communications you have consented to receive
• Improve our website and marketing performance through analytics
• Maintain records related to consent and opt-outs where required
• Protect our business and users, including fraud prevention and security monitoring

4. Cookies and Tracking Technologies

We use cookies and similar technologies to personalize your experience and understand how our website is used. You can control cookies through your browser settings. Some features may not function properly if cookies are disabled.

5. How We Share Your Information

We do not sell your personal information.

We may share information only in the following limited circumstances:

Service Providers

We may share information with trusted vendors who help us operate our business, such as hosting providers, analytics services, scheduling or CRM tools, and communication platforms. These providers may use the information only to perform services on our behalf.

Legal and Safety Requirements

We may disclose information if required by law or to protect the rights, safety, and security of Novara Labs, our users, or others.

Business Transfers

If Novara Labs is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. Any successor will be required to honor this Privacy Policy.

6. Your Choices

You may contact us to opt out of marketing communications, or to request access to, correction of, or deletion of your personal information, subject to applicable laws.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Novara Labs

Email: [email protected]

Website: https://novaralabs.tech