Terms and Conditions
Last Updated: January 28th, 2026
These Terms and Conditions govern your use of Novara Labs website and services. By using our website or services, you agree to these Terms and our Privacy Policy. If you opt into any SMS or email communications from us, the program-specific sections below also apply.
1. Program Description
Novara Labs may send SMS and email messages to users who opt in. These messages may include promotional offers, service updates, appointment confirmations, and appointment reminders. Message frequency may vary depending on user interaction and services requested.
2. Consent to Receive Messages
By providing your phone number and opting in, you authorize Novara Labs to send SMS messages to your mobile number. Consent to receive messages is not a condition of purchase.
3. Opt-Out
You may cancel the SMS service at any time by replying STOP to any message sent from us. After you send STOP, you will receive a confirmation message confirming your unsubscription. After this, you will no longer receive SMS messages from Novara Labs unless you opt in again.
4. Opting In Again
If you wish to rejoin the messaging program after opting out, you may opt in again using the same method you used to enroll initially.
5. Help and Support
If you are experiencing issues with our messaging program, you can reply HELP to any message for assistance. You may also contact us directly at:
- Email: [email protected]
6. Message Frequency and Rates
Message frequency may vary. Standard message and data rates may apply for messages sent to and from you. For questions about your text or data plan, please contact your wireless carrier directly.
7. Carrier Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
8. Privacy
Your participation in our messaging program is governed by our Privacy Policy. Please review it here.
9. Changes to These Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
10. Contact Information
If you have questions about these Terms and Conditions, please contact us:
Novara Labs
- Email: [email protected]
If you have any questions regarding privacy, please review our Privacy Policy.